- +64 22 3582765
- [email protected]
- Licensed MVT : M0509289
Effective Date: 2nd July 2025
1. Introduction
This Privacy Policy explains how 0800CashforCars Limited (trading as CarBreaker, “we,” “us,” “our”) collects, uses, stores, and discloses your personal information. We are committed to protecting your privacy in line with the Privacy Act 2020 (NZ).
2. What is Personal Information & Why We Collect It
“Personal Information” includes details that identify you, such as your name, contact details, vehicle details, or other identifiers. We collect this information when you:
We collect it to:
3. How We Collect Information
We may obtain information directly from you (e.g., via forms, calls, or in-person transactions). We may also collect information through:
The Motor Vehicle Register (MVR): Under authorization from Waka Kotahi NZ Transport Agency, we may obtain names and addresses of registered persons to confirm ownership and prevent fraud. Individuals may notify the Registrar if they do not wish to have their details disclosed under this authorization.
Cookies and analytics tools (e.g., Google Analytics) to collect non-personal data about site usage.
4. Use & Disclosure of Personal Information
Your personal information may be used or disclosed for:
Operational purposes (e.g., arranging towing, processing payments, confirming vehicle ownership)
Legal compliance (e.g., verifying ownership, meeting RUC and deregistration obligations)
Marketing (only with your consent, with the ability to unsubscribe at any time)
Sharing with trusted service providers (such as tow contractors or payment processors) under strict confidentiality agreements
We do not sell or rent your personal information to third parties.
5. Training & Access Controls
All persons with access to MVR or customer information must complete privacy training (including OPC Privacy 101 modules). Each person must acknowledge they understand their responsibilities. Access is logged and limited to authorized staff only. Misuse of information will result in disciplinary action, up to and including termination of access.
6. Data Security & Retention
We take strong measures to protect your information, including:
Password-protected systems and individual logins (no shared accounts)
Firewalls, antivirus protection, and automatic system locking
Restricted access to business computers (not accessible to the public)
Secure deletion or anonymization of data once no longer required
Personal information is retained only as long as necessary for its purpose or to meet legal obligations. Vehicle ownership data obtained from the MVR is deleted once the transaction is complete and no longer required.
7. Public Notice on MVR Access
We are authorized to access name and address information from the Motor Vehicle Register for the purpose of confirming vehicle ownership before purchase. This information is used only for legitimate business purposes. Individuals can notify the Registrar if they do not wish to have their name or address disclosed under this authorisation. A notice of this authorisation is displayed on our website and at our business premises.
8. Access, Correction & Complaints
You have the right to request access to, or correction of, your personal information. To protect your privacy, we may require proof of identity.
If you have any concerns or complaints about our handling of your information, please contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us:
0800 Cash for Cars Limited (trading as CarBreaker)
12/368 Queen Street, Auckland Central, Auckland 1010
